Shipping policy

Shipping Policy

At Evolve Energy Therapy, we are dedicated to ensuring your order arrives safely and efficiently. Please review our shipping guidelines below.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order is processed, it will be prepared for shipment.

Shipping Time

Estimated delivery time is 2–4 weeks from the date your order is shipped. Please note that shipping times may vary depending on your location, carrier delays, or high-demand periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Delays

While we do our best to meet delivery estimates, delays may occur due to:

Carrier issues
Weather conditions
High order volume

We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Evolve Energy Therapy is not responsible for lost or stolen packages once marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at evolveenergytheapy@gmail.com with your order number and photos so we can assist you.